This completely depends on the architecture of your home (e.g., single story, two story, steep roof, flat roof, etc.) and the quality of shingles you are wanting or needing.
Each insurance company is different, but most insurance companies want 8-12 “hail hits” in a 100 sq. ft. section. Three out of the four slopes (sides of house) need to meet their criteria in order for the roof to qualify for a full replacement.
It is best to call a qualified roofing company first to verify whether or not you need to call your insurance and file a claim. Some insurance companies will tell you to call a roofer before they send out an adjuster.
This is totally up to the homeowner (policyholder). It is best to have your roofer meet the adjuster so that everyone is on the same page when it comes to the scope of repairs needed from the storm.
No. The insurance will pay the policyholder (homeowner) and it is the responsibility of the policyholder to pay their contracted roofing company.
Individually, no. As a whole, sometimes insurance rates go up because of total loss in the area. Storm-related damages are under our “wind/hail” portion of our Owner’s Policy. Insurance companies understand that storm-related damages are completely out of your control, which is why the insurance company cannot hold the policyholder responsible, and raise their rates for filing a storm-related claim.
It is the responsibility of the policyholder (homeowner) to file a claim. If the policyholder chooses not to file a claim, they could be held responsible for further damages caused by not repairing their roof. Nobody wants to file a claim, but we have insurance for a reason.
No. You have the right to hire whomever you choose. The main objective is to hire someone that is reputable and that you feel extremely comfortable and confident with. Your roof/home is a major investment, and you need to hire someone who respects this.
The best way to know if you have hail damage to your roof is to have it inspected by a qualified roofing company. Hail damage is caused when the hailstone removes the granules from the shingles and dents the metal vents on the top of your roof.
If it is storm-related, we will take pictures and call the insurance company immediately to inform them that there are more storm-related damages and a supplement to the insurance will be submitted. All supplements must be approved by the insurance company before proceeding.
This depends on the size and the steepness of the roof. On average, most residential homes take 1-2 days to be completed.
Hopefully this doesn’t happen, but if it does, call your roofer immediately! This is an extremely important aspect in hiring a roofing company. If you hire a fly-by-night company, they most likely have already left our area and have changed their contact information. A roofing company that has integrity and loyalty will come out immediately and assess the cause of the leak. If the cause of the leak is from the new roof, they should repair it immediately.
We have put it there for your inspector to come inspect your roof. Roofing companies are required to supply the ladder for inspectors. We will come back to pick it up once we know the inspector has been to your house. Typically, this is the same day we left it there, but occasionally it will be a couple of days.
Yes. Please leave your permit on your front door until it has been signed-off-on by the City/County/State code inspector. IF YOU REMOVE YOUR PERMIT BEFORE IT IS APPROVED BY THE INSPECTOR – YOUR ROOF WILL LIKELY FAIL INSPECTION. If you see a signature on the “inspection completed” line of your permit, you may take it down and retain it for your own records. If you notice that there are any corrections required by the City/County/State inspector, please notify your MTN Roofing Representative so that we may collect the permit and schedule repairs and/or a re-inspection.
Contact your MTN Representative. They will bring an “Areas of Concern” form with them at which point you can show them what has been damaged and reach a resolution and the manner of repair. Keep in mind, many times, after a new roof is installed, there are items on your property that were damaged prior to construction, but simply weren’t noticed until our work was closely examined. Sometimes chipped paint, dented gutters, or cracks in driveways existed prior to construction. We carefully document all damages prior to construction, so we ask for your patience in our pursuit of your satisfaction as we determine the cause of damages and the resolution to any areas of concern.
At MTN Roofing, we lead with one of our core values: a Servant’s Heart; a principle my father instilled in me and one I strive to honor every day. As the owner, my mission is to build lasting relationships that are as sturdy and dependable as the roofs we install.
Our company has grown through trust, referrals, and a commitment to putting people first. Even if it’s helping a homeowner navigate an insurance claim or ensuring a business stays protected through Colorado’s toughest seasons, we show up with integrity, craftsmanship, and care.
We employ a highly trained, fully insured team and stay certified in the latest materials and industry practices to deliver top-tier roofing services. Safety and code compliance are non-negotiables, and every project is approached with precision and pride.
At MTN Roofing, it’s not just about roofs, it’s about protecting what matters most and serving our community with heart.
Mateo is an adaptable and dedicated representative who knows how to navigate any situation with confidence and care. He’s a strong advocate for homeowners , assertive but never aggressive , especially when working with insurance adjusters to ensure all necessary repairs are properly covered. Mateo’s professionalism and attention to detail make him a trusted partner for customers who want someone in their corner throughout the roofing process.
Outside of work, Mateo enjoys quality time with his loved ones, whether he’s playing a round of Magic or hitting the open road on his motorcycle. His balance of focus, fairness, and fun carries through in everything he does, both on and off the job.
Mark is a straightforward, transparent representative who believes honesty is the best way to serve customers. Homeowners appreciate his clear communication and direct answers; no gimmicks, no pressure, just facts. Beyond his honesty, Mark’s servant’s heart shines through in every interaction. He genuinely cares about helping customers protect their homes and find the best solutions for their roofing needs. Known for his quick problem-solving and dedication to customer satisfaction, Mark consistently goes above and beyond to make the roofing experience simple, stress-free, and trustworthy.
Outside of work, Mark is a talented mixologist who enjoys crafting creative cocktails for friends and family. He draws inspiration from his lifelong girlfriend, whose love and support motivate him every day. Passionate about building a great life together and creating meaningful memories with family, Mark brings that same drive and heart to everything he does, both personally and professionally.
Born and raised in Fort Worth, Texas, and a proud Marine Corps veteran, I relocated to Colorado after serving five years of active duty. During the day, you can find me inspecting roofs, attending networking events, or managing projects. I believe every client deserves the highest quality roofing, and that contractors should always maintain transparency. At MTN Roofing, we are committed to serving with a servant’s heart- we don’t just say it, we live it. I take great pride in getting to know each client and providing the best possible roofing solution. In my free time, I enjoy hiking, skiing, golfing and spending time with Family. I look forward to the opportunity to be your contractor and build a lasting relationship.
I was born and raised in Charlottesville, VA, and moved to Colorado in 2020. I am currently the Operations Manager for MTN Roofing, and started working here in October 2023. I came to MTN Roofing with a background in management and a business degree from Virginia Wesleyan University. I genuinely enjoy helping clients protect and enhance their homes. I am dedicated to delivering reliable services and building strong relationships across every project. In my free time I like to go to concerts, go on hikes with my girlfriend and our dog Storm, as well as play golf.
Fun fact: I played golf in college
